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Associate Manager, J.Crew Retail, Marylebone High Street

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Date: Aug 6, 2019

Location: London, UK, GB, W1U 4BD

Company: J.Crew Group, Inc.


[full time, salaried*, reports to a store director]

Coco Chanel + Pierre Wertheimer, Simon + Garfunkel, Steve Jobs + Steve Wozniak, Ben + Jerry were all productive pairings. Following in those illustrious footsteps, an ASM partners with their SD to lead teams of the best + brightest. They collaborate to create a culture that loves to sell – curating looks by bringing things together that shouldn’t work, but do. They are part of a team that is relentless about exceeding expectations. They roll up their sleeves + tackle a ton of things before ten, so when the doors open, they are present + singularly focused on the customer experience.

Let’s begin with the things we value:


believes in our brand, loves fashion + shows up with an intuitive feel for what’s right

Customer Hero

is customer-centric + relentless about exceeding expectations


can grow a business + constantly questions what can be done better


can identify + articulate ideas to reinvent + evolve a business


is market-aware, forward thinking + global


provides direction + appropriate feedback to foster collaboration + productivity, embraces situational leadership

Okay, now let’s add role-specific competencies:


understands the ins and outs of running a business + acts as an owner


energized by problem-solving, develops actionable strategies to accomplish goals + drive sales


takes risks + speaks up with relevance, steps into conflict situations always adding value


creates a climate where associates do their best, helps the team deal with challenges by leading + pitching in


zeros in on critical tasks + objectives + eliminates roadblocks, shifts strategies to align with changes in business


gives associates time to voice opinions, feedback or concerns without becoming defensive or emotional


assigns tasks with a sensitivity to development level + uses an appropriate leadership style to get results

So far so good? Great, now on to those necessary requirements:


bachelor’s or equivalent combo of education + experience

3+ Years Managing Teams

specialty retail preferred

Grammar School Basics

we expect you’ve mastered these: a command of reading, writing, speaking + some presenting (in front of groups)


there when needed; weekends, holidays, overnights

Tech Savvy

facile with smartphones, apps, Word, PowerPoint


domestically on occasion, relocatability opens up more opportunities to move ahead


can lift, carry or move at least 40 lbs./18 kilos + we’re going to max out your fitbit (with lots of walking around)


Got it all? Cool, let’s chat… we just might be the best place for you to build your career.

Job Segment: Assistant Manager, Manager, Management, Retail

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