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Customs Compliance Analyst

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Date: Feb 20, 2019

Location: Arden, NC, US, 28704

Company: J.Crew Group, Inc.

The Customs Compliance Analyst is a mid level role responsible for providing administrative support for imports and exports as related to US Customs regulations and procedures.


Preference will be given to candidates that have C-TPAT experience, Harmonized Tariffs and import document knowledge.


Essential Functions and Responsibilities:

  • Understanding of Customs classifications/Harmonized Tariff System
  • Ensuring records are properly retained and internal record keeping procedures are followed for all types of US Customs entries and exports.
  • Monitor timeliness and accuracy of customs entries and releases.
  • Audit transactions and complete a report card on documentation acceptability
  • Build specific reports in ACE, as requested (Ad hoc reporting)
  • Knowledgeable in cargo (air/ ocean/ truck) movement.
  • Collect, enter, and present data using spreadsheets, databases, and presentation software.
  • Process and resolve customs clearance related inquiries from customs brokers and internal business partners to ensure supply chain continuity.
  • Team with third party service providers, e.g., customs brokers, freight forwarders, etc., as necessary to implement and / or maintain logistics processes in support of operations.
  • Maintain clear and consistent communication across teams regarding shipment status
  • Work closely with service providers to ensure on-time delivery and quickly resolve service issues
  • Monitor service performance identifying root cause of failure
  • Maintain accuracy in all functions


Education & Experience:

  • Associate or Bachelor’s Degree (or equivalent work experience)
  • One to three years’ experience related to Customs compliance or international logistics
  • Microsoft Office skills required with strong Excel skills preferred


Skills & Abilities:

  • Detailed oriented and highly organized; ability to multi-task several projects at once.
  • Some knowledge of classification, duty savings programs, and import shipment processing
  • Understanding of distribution logistics, proficiency in systems, business software applications, reporting, analysis and interpretations
  • Excellent verbal and written communication skills, judgment, creativity, flexibility, and excellent motivation

Physical Requirements:

  • An office position which requires minimum lifting, carrying, pushing, pulling, reaching, grasping, bending, walking, climbing stairs, standing and stooping
  • Sit in a chair at a desk most of the time
  • Ability to type and read computer screen

Working Conditions:

  • Office environment within a Distribution Center / Warehouse environment


J.Crew Group, Inc. is an Equal Employment Opportunity (EEO) Employer
We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

Nearest Major Market: Asheville

Job Segment: Compliance, Administrative Assistant, Legal, Administrative

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