We are committed to creating a community that welcomes and includes all.

We owe it to our community to condemn acts of discrimination and to be a force of progress in the fight for equality in America. To create sustainable, lasting change for our community, we have made a series of commitments that will act as the groundwork. This is how we will start a process that will grow and evolve over time.

We are listening and learning. This includes community forums for all associates, available in group and individual formats, to encourage conversations and share experiences around injustice, as well as gather feedback to help inform us for our future actions.

We are educating ourselves and others. To create understanding and awareness around important issues in our workplace, we are building on existing programs such as our diversity dialogue training and mandatory unconscious bias workshops for our leadership team. Our goal is to better equip our teams with the right tools and destigmatize these crucial conversations.

We are supporting community engagement. This includes creating associate interest groups for individuals to come together around common interests and continuing our employee matching programs to encourage giving back to organizations that we believe in.

We strive for workplace inclusivity. We’ve implemented workplace protections for all employees, inclusive and equitable benefits, internal training/education and external engagement with our community. We are proud to have scored a perfect 100 on the Human Rights Campaign Foundation’s Corporate Equality Index, the national benchmarking tool on corporate policies and practices pertinent to LGBTQ employees, for the past several years, making us one of the "Best Places to Work for LGBTQ Equality."

We have expanded our list of official holidays to be more inclusive. A floating holiday has been added to allow our associates to honor the day that means the most to them. This day is to be used to celebrate religious holidays, cultural events, etc. In addition, we have added Juneteenth to our list of official holidays, to give our associates time to honor the liberation of enslaved people in the United States. We encourage them to use this time for self-reflection and education, and to celebrate this important milestone in our nation’s history.

We will build our talent pipeline. This will include partnerships with platforms such as Jopwell, America Needs You and Harlem’s Fashion Row, which specialize in career advancement opportunities for candidates from diverse backgrounds. We will also work with colleges, universities and organizations that promote racial and socioeconomic diversity to invest in how we attract, retain and promote talent from underrepresented and minority backgrounds.

  • Jopwell is a career advancement platform for Black, Hispanic/Latinx and Native American students and professionals. A partnership with Jopwell provides J.Crew Group LLC the opportunity to have a true D&I partner and an intentional solution for diversity recruitment and employer branding. As a partner, we highlight all of our open opportunities to the Jopwell community to provide a diverse slate of talent for our varied teams.
  • America Needs You (ANY) forged a partnership with J.Crew Group LLC to support low-income, first-generation college students and leverage Madewell’s volunteer talent within our innovative Fellows Program. ANY’s mission to fight for economic mobility for ambitious, first-generation college students strongly aligns with Madewell’s focus on diversity and inclusion across the companies. ANY has a strong history of building collaborative relationships with top companies to better prepare students to be competitive in today’s marketplace.
  • Harlem’s Fashion Row (HFR) is a proven leader in the fashion industry that enables BIPOC designers to be seen by, sought after and connect with key fashion brands and companies. Through this partnership, Madewell will continue its efforts of creating a more diverse and inclusive company culture by accessing HFR’s network of talented BIPOC fashion professionals through HFR’s direct email marketing and job postings on its website, as well as through Madewell and HFR’s collaborative vetting for specific design roles.


We will be Open to All. As part of our Do Well commitment, Madewell has taken the “Open to All” pledge. This pledge reinforces our commitment to providing a welcoming environment and distinguishes our stores as a safe place for all. Open to All is an innovative and transformative campaign to create a new world where everyone is welcome—regardless of race, ethnicity, national origin, sex, sexual orientation, gender identity and expression, immigration status, religion or disability.

We will amplify BIPOC voices. We remain committed to featuring Black Indigenous People of Color in our content and to ensuring diversity both in front of and behind the camera. We will continue to use our platform to amplify the voices of Black Indigenous People of Color in the stories we tell.

We will support Black-owned businesses. We joined the 15 Percent Pledge and have committed to increasing the number of Black-owned brands we work with to at least 15% by the end of 2021. This means more design collaborations with Black artists and brands, more Black makers within our Hometown Heroes classes and more Black-owned businesses in our Labels We Love program.

We will advocate for change. We will continue our partnership with the ACLU and build on our pledge to donate at least $750,000 in 2020, funded by sales of our entire Vote collection, to support their mission to ensure equality in our country and combat issues that disproportionately affect Black Americans, such as voting rights.

We will vote. We believe in the power of voting to enact change, so we joined the Time to Vote coalition and closed all stores, our distribution center and our corporate offices on Election Day to allow our teams ample time to vote.

We will continue to add to these commitments as we evolve this work. With all the uncertainty in the world, one thing is clear: this work is urgent and nonnegotiable.

We’re in this together.