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Company:  JCrew

New York, NY, US, 10281

Date:  Apr 21, 2021

Network Analyst


At J.Crew, we celebrate the power of the group—and we believe that it all starts with you. At our home offices and across our brand, collaboration and creativity spark when we start from a place of inclusion. Your diverse set of experiences will bring value to our team, and will impact our brand’s continuing growth. Here, perspectives are guaranteed to evolve, boundaries are encouraged to be pushed, and the magic really happens when we enjoy the process. We can’t wait to meet you!


Overview:  J.Crew is looking for a Network Analyst that will responsible for implementing and supporting the Network and Voice Infrastrusture to ensure high availabilitiy.

The ideal candidate should have at least 3 years of network experience.


Primary responsibilities include:

  • Build and implementation of network systems across the enterprise including stores.
  • Perform network infrastructure upgrades (including security patches) and routine hardware configuration.
  • Configure and support Cisco routers, switches, firewalls, wireless controllers, Call Manager/Unity, ACS, ISE, VPN, Meraki.
  • Hands on implementing and maintaining HA and secure network architecture in AWS
  • Answer all trouble calls/emails and provide support, troubleshooting and resolve Network, Voice and Security related issues often under time constraints.
  • Participate in projects and maintenances.
  • Phone administration including deployment of phones to users, creation of new hire telephone and voicemail extensions and updating as needed.
  • Proactive monitoring of network devices and telephony systems.
  • Update and maintain network documentation and diagrams.
  • Assist in the development of guidelines and procedures for network and security best practices.
  • Participate in On-Call support rotation; provide 24X7 On-Call Support as required



  • Bachelor’s degree in Information Technology, Computer Science or a related field
  • Minimum of 3 years related experience in implementing and troubleshooting network devices, including: Palo Alto and Cisco firewalls, Cisco routers, Cisco switches, Cisco wireless controllers, Cisco Meraki, ACS, ISE, Call Manager/Unity (VOIP), VPN, monitoring applications and scripting.
  • AWS Cloud network experience is a plus
  • Cisco or equivalent industry certification is a plus
  • Knowledge of MS Visio
  • Knowledge using Network administration and monitoring tools:  SolarWinds and Netflow
  • Excellent written and verbal communication skills.
  • Self-starter, able to work independently and as part of a team.
  • Ability to multi-task, prioritizing multiple objectives, initiatives, and requests.
  • Ability to serve as technical lead on project team


We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, age, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.

Nearest Major Market: New York City

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