Friends & Family Associate, J.Crew Factory, Merrimack Premium Outlets

Job Responsibilities

• Support associates to exceed customer expectations.
• Respond to customers in the moment and partner them with other associates as needed.
• Assist at the cashwrap to ensure an efficient checkout experience.
• Comply with merchandise receiving and handling guidelines.
• Maintain presentation standards.
• Keep the fitting rooms organized and move product back to the floor promptly.
• Keep the stockroom organized.
• Act in a manner that aligns with our values.

(About you) You’ll be great in the role if you …

• Are a team player and bring your best to everything you do.
• Are flexible, and ready to have fun along the way.
• Leverage technology to maximize efficiency and productivity.
• Are at least 18 years old.
• Are available when we are busy, including: nights, weekends and holidays.
• Can bend, reach, stretch as well as lift, carry and move at least 40 pounds | 18 kilos.
• Can regularly move around all store areas and be accessible to customers.

And, don’t forget about an amazing discount on clothes and accessories (even new arrivals)

We are committed to affirmatively providing equal opportunity to all associates and qualified applicants without regard to race, color, ancestry, national origin, religion, sex, marital status, sexual orientation, gender identity or expression, legally protected physical or mental disability or any other basis protected under applicable law.